FAQ's

When will my items be shipped?

We ship out 1-3 days after order has been placed. Please note during the holidays, we ship 3-5 days, due to being a busy season. tWe ship via USPS, tracking will be sent when shipping label is created. Please allow 24 hours for tracking to update.  Please note, we cannot be held responsible for lost and stolen orders and for damages while in transit. If this happens, please reach out to USPS.com

 

Do you accept returns and exchanges?

Due to the sanitary nature of our products, we are not accepting returns. We make sure to package your pieces very carefully with a lot of care, to avoid any damages.

If your item arrives damaged, please email me at FancySociety@thefancysociety.com. 

If you purchased in person at in pop up and discovered the product is damaged. Please do not try to repair it yourself, we cannot be held responsible if product gets damaged more. You have 7 days to let us know about any damages. 

WE CANNOT BE HELD RESPONSIBLE IF JEWERLY WAS NOT TAKEN CARE AND IT GETS DAMAGED. Please read our Jewelry care page.